Last Updated: [11/10/2023]
At Klyfe Shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are here to assist you. Please review our return policy below.
30-Day Return Policy
We gladly accept returns within 30 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer support team at [ contact@klyfeshop.com ] to request a Return Merchandise Authorization (RMA) number.
- Clearly mark the RMA number on the outside of the package.
- Ship the item to the address provided with the RMA number.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days].
Exchanges
If you would like to exchange an item, please follow the return process and place a new order for the item you want.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund.
International Returns
Customers are responsible for all shipping costs associated with international returns. Additionally, any customs duties or taxes paid on the original order are non-refundable.
Contact Information
If you have any questions about our return policy, please contact us at [ contact@klyfeshop.com ].
Thank you for shopping at Klyfe Shop!